SMS Terms & Conditions

1. SMS Program Overview

GIVAA LLC uses SMS and similar text messaging to support account actions and the delivery of private gifting experiences. The messages you may receive depend on whether you hold a GIVAA account, whether another user has identified you as a gift recipient or group contributor, the features you use, and provider or network availability.

Messages currently used by the service

Optional message categories GIVAA may add

GIVAA may later add delivery confirmations, advance scheduling reminders, group participation or voting updates, collage-contribution reminders, GIVAA Nest or savings milestones, and security or account alerts. These categories are not part of the standard current SMS program described above. Before activating a materially different optional category, GIVAA will provide any notice, consent request, or preference control required by applicable law and the relevant provider or carrier rules.

2. How Messaging Participation Begins

Depending on the message type, messaging participation may begin in one of the following ways:

• Account actions: You provide and verify a phone number while creating or updating a GIVAA account, or you request a supported authentication or recovery action that uses SMS.
• Existing-user gift alerts: A gift is delivered to the verified phone identity associated with your account, subject to applicable event preferences.
• Direct gift invitations: A GIVAA user supplies a recipient's phone number to send that person a private gift link. The recipient does not need an account to open the private link.
• Group invitations: A group organizer supplies a contributor's phone number to send an invitation and may request a reminder for contributors who have not joined or paid.

3. How to Manage or Stop Messages

You may make an opt-out request using any reasonable method. Automated keyword processing is available only when it is enabled for the applicable sending number and supported by the messaging provider and carrier. If a keyword is not processed automatically, use the email or phone options below and GIVAA will process the request through its available support procedures.

4. Keyword Responses and Important Limits

Automated responses vary by sending number, provider, carrier, and program configuration. When supported and enabled, responses may be substantially similar to the examples below.

STOP Confirmation Example

HELP Response Example

Opting out of optional or event-based messages does not necessarily prevent GIVAA from sending one-time passcodes, security-related codes, legal notices, or other transactional messages reasonably necessary to complete an account action you request, protect the service, or comply with law, to the extent permitted by applicable law. To avoid receiving a requested authentication code, do not initiate the corresponding SMS-based action.

5. Message and Data Rates

Message and data rates may apply. GIVAA does not charge separately for SMS messages, but your mobile carrier's standard message and data rates may apply depending on your plan. Check with your carrier for details.

6. Geographic and Network Availability

GIVAA messaging may be available for U.S. and Canadian numbers where the applicable product flow, sending number, provider, carrier, and network support the message. Availability is not guaranteed for every carrier, number type, device, roaming arrangement, or geographic area. The current in-app account-registration flow is designed for U.S. numbers; Canadian availability, if offered, may be limited to particular message types or providers.

Messages may be delayed, filtered, blocked, or undelivered because of carrier, provider, device, network, configuration, or recipient conditions. GIVAA does not control carrier or provider delivery and cannot guarantee receipt or timing.

7. Privacy

GIVAA may use a mobile phone number for account identity and authentication, gift and invitation routing, recipient or contributor matching, private-link delivery, contact discovery where enabled, fraud prevention, security, customer support, legal compliance, and other service operations described in our Privacy Policy. GIVAA and its service providers may process the destination number, message content, delivery metadata, and related information as reasonably necessary to provide and protect the messaging service.

GIVAA does not share mobile phone numbers with third parties for their own independent marketing purposes except as described in the Privacy Policy or with the individual's consent. Retention, deletion, disclosures, and privacy choices are governed by the Privacy Policy and applicable law.

8. Messaging Providers and A2P Roadmap

GIVAA currently uses TextBee and SMSMobileAPI for authentication codes and transactional gift or invitation messages. If and when GIVAA transitions eligible messaging to SignalHouse, SignalWire, or another provider, it intends to complete the applicable A2P/10DLC brand and campaign registration before enabling covered U.S. application-to-person traffic where registration is required. This section describes the intended program configuration and does not represent that every number, campaign, provider, or message type is currently registered, enabled, or available.

9. Contact for SMS Issues

• Where supported, reply HELP, INFO, or SUPPORT to the applicable sending number
• Email: support@givaa.app
• Phone: (212) 809-1118
• In-app legal information: Profile > Legal & privacy
• Applicable event preferences: Profile > Notifications

10. Updates to SMS Terms

GIVAA may update these SMS Terms to reflect changes in the service, messaging providers, carrier requirements, industry guidance, or applicable law. Updated terms will be posted at givaa.app/sms-terms with a revised effective date. When additional notice or consent is required, GIVAA will provide it through an appropriate channel before the relevant change takes effect. Continued participation after an update takes effect is governed by the updated terms and applicable law.