Contact GIVAA Support
Describe what happened and include the email address or phone number associated with your account. Never send your password, verification code, full card number, or bank credentials.
Email support@givaa.appAccount and sign-in
Get help with verification codes, sign-in, profile details, discoverability, or changing account information.
Request account helpGifts and payments
Ask about a gift, contribution, charge, refund, transfer, payout, or wallet status. Include the approximate date and amount, but no full financial credentials.
Request transaction helpPrivacy request
Read how GIVAA handles account, gift, contact, payment-status, and technical information.
Read the Privacy PolicyDelete your account
Use Profile → Delete account in the GIVAA app. If you cannot access the app, submit the request from the web.
Open account deletionSMS help
Reply HELP for assistance, STOP to opt out, or START to resume messages where supported. Message and data rates may apply.
Read the SMS TermsTerms of service
Review the rules that apply when using GIVAA, including account, payment, gift, and dispute terms.
Read the TermsBefore contacting support
- Confirm that you are using the latest available version of GIVAA.
- Note the screen where the issue occurred and any message shown.
- Do not retry a payment if its status is still processing.